Returns & Exchange Policy

Return Policy

If you are not satisfied with your purchase, you may return it within 7 days of delivery, subject to the conditions below.

• The item must be returned with its original tag and bill, in its original packaging.
• The item must be unused and in its original condition.

Exchange Policy

Within the same 7-day window, we offer an exchange or full refund of the original goods if:

• The product received is defective.
• The wrong product was sent.
• You simply did not like the product.

Refunds

Approved refunds are processed as a full refund of the product price paid, via Google Pay (UPI), within 7 days of us receiving the returned item.

Return Shipping

The customer is responsible for the courier charges of sending the product back to us. Please use a trackable courier service.

How to start a return

Contact us with your order number on +91 89275 49897 (phone/WhatsApp) or email support@sharmaarmystore.in.

Sharma Army Store, Mallaguri More, Near Hanuman Mandir, Opposite Hotel Central Plaza, Ward No. 45, Pradhan Nagar, Siliguri, West Bengal 734003